About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT (Federal technology consulting).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

• Assist in gathering, documenting, and analyzing business and functional requirements for Salesforce solutions alongside senior business analysts and technical teams.
• Participate in stakeholder meetings, discovery sessions, and process-mapping discussions to identify pain points and improvement opportunities.
• Translate business needs into user stories, acceptance criteria, process flows, and functional specifications.
• Support Salesforce configuration tasks including objects, fields, page layouts, reports, dashboards, workflows, and Flow.
• Collaborate with Salesforce developers, administrators, QA engineers, product owners, and business stakeholders across the software development lifecycle.
• Assist with functional and user acceptance testing, defect tracking, release validation, and deployment support.
• Develop and maintain business requirements, process documentation, training materials, user guides, and release notes.
• Help investigate system issues, answer functional questions, and document enhancement requests from end users.
• Support backlog management, requirements traceability, and prioritization of Salesforce enhancements.
• Perform other related duties as assigned.

---

Qualifications

• 0–2 years of business analysis, systems analysis, or related experience (including internships, academic projects, or coursework).
• Familiarity with business analysis concepts such as requirements gathering, user stories, acceptance criteria, process mapping, and functional documentation.
• Exposure to Salesforce or other CRM platforms is preferred but not required.
• Interest in Salesforce configuration (Flow, reports, dashboards), data management, APIs, and integrations.
• Basic understanding of SDLC methodologies (Agile/Scrum preferred).
• Strong analytical, problem-solving, organizational, written, and verbal communication skills.
• Ability to collaborate effectively with technical teams and business stakeholders.
• Willingness to learn in a fast-paced, collaborative environment.

---

Preferred Qualifications

• Exposure to relational databases, SQL, APIs, testing, or systems integration concepts.
• Salesforce Trailhead experience or certifications (Salesforce Administrator, Salesforce Business Analyst, etc.).
• Experience producing process flows, user stories, functional documentation, reports, dashboards, or test scenarios via coursework, internships, or projects.
• Interest in federal technology consulting or supporting government clients.

---

Compensation & Benefits

• Base salary: $78,000–$100,000 per year, plus annual performance-based bonuses.
• 100% employee-owned through an Employee Stock Ownership Plan (ESOP).
• Comprehensive medical, dental, and vision coverage, plus HSA contributions.
• 401(k) plan with employer match (50% on the employee’s first 5% of contributions), company-paid life and disability insurance.
• Hybrid work schedule, generous PTO, and 11 paid holidays.
• Wellness programs, mental health support, and professional development opportunities.

---

Work Location & Schedule

• Hybrid — in-person two days per week (Tuesdays and Wednesdays) at the client’s Dulles Town Center, VA office. Candidates must be able to commute to the office as required.

---

Additional Requirements

• Education: Bachelor’s degree in Business, Information Systems, Computer Science, or related field preferred. Equivalent education, training, or experience will be considered.
• Clearance: Ability to obtain and maintain a U.S. government security clearance is preferred.
• Must be legally authorized to work in the United States; the confidential client will not sponsor work authorization for this role.

---

Professional Growth

• This is an entry-level role with strong growth potential. The successful candidate will build expertise in Salesforce business analysis, requirements management, process improvement, automation, integrations, AI-enabled capabilities, and modern software delivery practices.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.