About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position overview

Confidential Client is hiring multiple Driver License Credentialing Specialists to support a statewide rollout of a new digitized license issuance system. This entry-level, on-site role is based in Frankfort, KY and focuses on verifying identity documents, processing driver license applications, and ensuring compliance with state and federal driver licensing rules (including REAL ID and Commercial Driver License processes).

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What You’ll Do

• Review and verify original identity and licensing documents presented by applicants.
• Process complex driver license applications accurately and in a timely manner.
• Enter applicant data into the state issuance system (KDLIS) and maintain accurate records.
• Advise applicants on driver licensing questions and next steps.
• Support mobile issuance efforts that may require travel to libraries, manufacturing centers, correctional facilities, and other community sites.
• Work occasional evenings and Saturdays as needed; overnight stays may be required for some mobile assignments.
• Follow state and federal rules (including REAL ID and Commercial Driver License requirements) and maintain high standards of confidentiality and integrity.

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Qualifications

• High school diploma or equivalent required. Associate’s or bachelor’s degree is preferred but administrative, business, research, or clerical experience will substitute on a year-for-year basis.
• Strong customer service and communication skills (phone and in-person).
• Detail-oriented, task-driven, and able to work both independently and as part of a team.
• Ability to learn and accurately use the Kentucky Driver’s License Information System (KDLIS) and the state’s issuance program.
• Demonstrated integrity and ability to handle sensitive personal information.
• Must be able to pass federal fingerprint/background checks.
• Must possess and maintain a valid driver’s license and a good driving record; records will be screened periodically.
• Entry-level candidates with relevant customer service or clerical experience are encouraged to apply.

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Physical & workplace requirements

• Must be able to stand up to 8 hours and sit at a workstation up to 8 hours per day.
• This is a fully on-site position based in Frankfort, KY; assignments may include travel within the state and occasional overnight stays. The candidate will not be required to use a personal vehicle for agency travel.

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Compensation & benefits

• Pay: $16.70 per hour.
• Contract position; individual pay within the posted range will depend on qualifications and experience.
• If eligible, temporary-role benefits may include medical, dental & vision, 401(k) plan, voluntary life & AD&D, short & long-term disability, HSA, transportation benefits, Employee Assistance Program, and time off benefits — eligibility and plan details vary.

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Expectations & policies

• Candidates must maintain professional, diplomatic, and customer-focused conduct; disciplinary actions up to termination apply for policy violations or fraudulent activity.
• Overtime (including up to ~5 evening hours per week) and periodic Saturday hours may be required.
• Confidential Client may use automated tools to support parts of the hiring process, but final hiring decisions are made by people.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.