Application Support (Entry Level) in Columbia, SC (W2 Only)
This entry-level Application Support role involves supporting enterprise systems with a focus on database management and administrative tasks, primarily within higher education environments. The position requires strong communication skills and the ability to follow instructions accurately, contributing to effective system support and user assistance. The role is a 6-month on-site contract based in Columbia, SC, emphasizing collaboration and relationship building within the team.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Energy, Oil & Gas.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
- Provide day-to-day application support for enterprise systems and related integrations.
- Troubleshoot and resolve user issues by diagnosing application and database problems.
- Create, update, and maintain documentation and knowledge-base articles.
- Assist with user account setups, access requests, and basic configuration changes.
- Work with cross-functional teams and escalate technical issues to senior engineers when required.
- Communicate clearly with non-technical users to gather requirements and explain resolutions.
Required Qualifications
- 3+ years of hands-on experience supporting enterprise systems.
- Professional experience working with relational databases and running queries.
- Strong written and verbal communication skills.
- Comfortable using an alphanumeric keyboard and performing routine calculations.
- Ability to read and follow written and oral instructions, and to maintain effective working relationships.
Preferred Qualifications
- Administrative or application-support experience in higher education environments.
- Familiarity with Banner, Slate, or PeopleSoft (or similar student/administrative systems).
Education
- Bachelor’s degree, or an Associate’s degree plus a minimum of three years of relevant experience.
Contract & Logistics
- Employment model: W2 only — 6-month contract.
- Location: On-site in Pineridge, SC.
- Role level: Entry-level title with expectations of prior hands-on experience with enterprise systems (see Required Qualifications).
Why This Role
- Gain practical experience supporting enterprise applications used across higher‑education and institutional environments.
- Work alongside experienced technical staff and build a foundation for career growth in application support or systems administration.
- Opportunity to learn Banner/Slate/PeopleSoft workflows and database troubleshooting in a live production setting.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range