Analyst, Business Systems - AI, Automation & RPA
The Analyst, Business Systems role at Confidential Client supports R&D initiatives by advancing AI, automation, and RPA capabilities. This position involves collaborating with business and technical teams to analyze processes, gather requirements, and deliver technology solutions that enhance efficiency and decision-making within R&D. The role offers exposure to emerging technologies such as large language models and automation platforms in a regulated healthcare environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role overview
Confidential Client is hiring an entry-level Analyst, Business Systems to join an IT team in North Chicago, IL to support R&D-focused initiatives in AI, automation, and RPA. This role works closely with R&D stakeholders, data specialists, and engineers to gather requirements, document workflows, evaluate automation opportunities, and help deliver practical solutions that improve efficiency and decision-making.
What You’ll Do
- Support the FAiM / R&D technology team to identify and scope AI, automation, and RPA opportunities.
- Learn business processes for Global Therapeutics Business Teams and collaborate with subject-matter experts.
- Gather and translate business needs into clear functional requirements, user stories, and system documentation.
- Map workflows, data flows, and system integrations to inform technical design and testing.
- Help create and manage system change requests and implementation documentation.
- Coordinate with development, QA, and product teams to align sprint schedules, priorities, and demonstrations.
- Investigate system issues, analyze root causes, and propose data-driven resolutions.
- Assist with basic automation or scripting tasks (e.g., Python scripts, API calls) and support RPA/workflow platform pilots.
- Communicate progress and trade-offs to technical and non-technical stakeholders.
Qualifications
Required
- Bachelor’s degree in information systems, computer science, business, engineering, analytics, or a related field.
- Ability to analyze business processes and communicate requirements clearly.
- Strong written, verbal, organizational, and interpersonal communication skills.
- Demonstrated ability to collaborate effectively with business and technical stakeholders.
- Strong problem-solving, attention to detail, and a willingness to learn.
- Ability to manage multiple priorities in a collaborative, project-based environment.
Preferred
- Internship, academic project, co-op, or entry-level experience in business analysis, process improvement, data, automation, or related areas.
- Familiarity with artificial intelligence, generative AI, machine learning concepts, or large language models (LLMs).
- Experience with prompt design, retrieval-augmented generation, or evaluation approaches.
- Basic Python scripting for data manipulation, API calls, or automation.
- Exposure to RPA or workflow automation platforms (e.g., UiPath, Power Automate).
- Experience with Agile methods, user story development, process mapping, and requirements management.
- Familiarity with relational databases, APIs, and system integration concepts.
- Experience with tools such as Jira, Azure DevOps, Confluence, Visio, or Lucidchart.
- Interest in regulated industries, life sciences, or healthcare.
Location & employment type
- Work location: North Chicago, IL (on-site / hybrid as determined by the client)
- Employment type: FULL_TIME
Compensation & benefits
- Confidential Client provides a competitive compensation package and benefits that may include medical/dental/vision, paid time off, retirement savings, and short-term incentive programs. Actual pay will depend on experience, location, and other factors.
- Applicants in locations with pay-transparency requirements will receive compensation details as required by law.
How we hire
Careertakes follows best practices from third-party recruiting to ensure a fair, consistent process. You may be contacted for a phone screen, technical or behavioral interviews, and work-sample or case assessments. Final hiring decisions are made by people at Confidential Client.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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