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AGUN Network Technician

Confidential Client•Software & Technology
Entry LevelFull-timeOn-Site$199,277
Sierra Bonita, Arizona
18 Hours Ago

The AGUN Network Technician supports the Army's global wide area network by managing network migration, operations, and maintenance to ensure high availability, performance, and security. This role involves resolving service tickets, implementing network changes, collaborating with technical teams, and providing Tier II operational support in a 24/7 environment. The position requires expertise in various networking technologies, IT service management, and network performance tools, with a focus on sustaining and modernizing a complex, geographically dispersed enterprise network.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


What You’ll Do

This Contract-to-Hire Network Technician will support a confidential client’s AGUN mission—maintaining, migrating, and operating a global Army-wide area network and security infrastructure. This is a hands-on, Tier II operational role that requires 24x7x365 support readiness and strong teamwork across geographically dispersed environments.

  • Support ongoing AGUN operations and provide timely updates to the Global Cyber Center (GCC) for command and control.
  • Execute standard network policy and configuration changes using approved workflows.
  • Triage, track, and update service tickets in JIRA Service Desk and other ITSM platforms.
  • Provide situational awareness, status updates, and escalate incidents when necessary.
  • Assist with legacy environment discovery, network migration, integration, and modernization activities.
  • Troubleshoot complex network issues and implement optimization strategies to improve capacity, reliability, and performance.
  • Collaborate with stakeholders and higher-tier engineering teams to resolve persistent or complex outages.

Required Qualifications

  • Active Secret clearance required.
  • Bachelor’s degree plus 2+ years relevant experience (or equivalent directly applicable experience).
  • Active DoD IAT Level II certification (e.g., Security+) or higher prior to start.
  • Demonstrated experience supporting Cisco SD‑WAN environments.
  • Solid knowledge of Software Defined Networking (SDN) concepts.
  • Experience with virtualization technologies (VMware) and Red Hat Enterprise Linux.
  • Hands‑on experience with InfoVista or other network performance management tools.
  • Strong troubleshooting skills and experience with LAN/WAN, BGP, TCP/UDP, IPSec, VPNs, Layer 2/Layer 3 routing, firewalls, SNMP, NTP, SSH/SCP, SFTP.
  • Experience using ITSM/ticketing tools (JIRA Service Desk, ServiceNow, etc.).
  • Strong written and verbal communication skills and ability to work in a team-oriented operational environment.

Preferred Qualifications

  • Cisco Certified Network Professional (CCNP) or equivalent.
  • Experience with Linux shell scripting.
  • Familiarity with GitLab, CI/CD pipeline development, JIRA, and Confluence.
  • Experience with NetSecOps tooling (Salt, Ansible, Terraform, Puppet, Git) and network element management.
  • Experience with network performance tools (SNMP, NETMON, LiveAction) and designing/optimizing geographically dispersed enterprise networks.

Location, Schedule & Clearance

This is a fully onsite role based in Sierra Bonita, AZ. The position is Contract to Hire and expected to be full time. Active Secret clearance is required to be considered.


Compensation & Benefits

  • Pay range: $45.00 - $50.00 per hour. Actual pay will be determined by qualifications, experience, geographic location, and other job-related factors.
  • Possible benefits (eligibility and availability depend on classification and length of employment): medical, dental & vision; 401(k) retirement plan; HSA; life and disability insurance; short/long-term disability; transportation benefits; Employee Assistance Program; PTO and leave options.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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