Admissions Counselor
The Admissions Counselor at Confidential Client serves as the primary point of contact for prospective students and families, managing communications and guiding them through the admissions and financial aid processes. This role involves conducting interviews, presenting information sessions, providing campus tours, reviewing applications, and enhancing customer service efforts to support student recruitment and enrollment. The position requires strong interpersonal and communication skills, with occasional weekend and evening work to support recruitment events.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring an Admissions Counselor to support undergraduate admissions operations. This full-time, nonexempt role focuses on front-line customer service, application review support, campus information sessions, and student engagement throughout the recruitment cycle.
- Monitor and respond to inquiries via phone, email and social channels in a timely, professional manner
- Provide applicants and families with application status, admissions process guidance, program-level information, and basic financial aid direction
- Conduct interviews with prospective freshmen, transfer, and wait-listed students and provide evaluative feedback to aid admissions decisions
- Lead daily information sessions for campus visitors and provide or assist with campus tours and visitor logistics
- Support application processing, data entry, mailings, and text/commenting for application files when needed
- Assist with event planning, scheduling, classroom visits, Open Houses, and other recruitment events (may include evenings and some weekends)
- Compile visit-program reports and recommend customer-service process improvements to enhance the visitor experience
Required Qualifications
- Bachelor’s degree required (advanced degree may substitute for experience)
- 1–2 years of experience in customer service and/or student services (higher-education admissions experience preferred)
- Strong interpersonal, verbal and written communication skills; comfortable presenting to groups
- Ability to assess customer needs and provide clear, appropriate solutions
- Proficiency with Microsoft Office Suite
Desired Qualifications
- Experience with student information systems or admissions-related databases
- Experience conducting campus tours and information sessions
Compensation & Employment Type
- Salary range: $32,800 - $45,100 (annual) — provided by the source and compliant with applicable pay-transparency requirements for New Jersey
- Employment type: Full time, Nonexempt
Benefits & Additional Info
- Full-time benefits package (medical, prescription, vision, dental, life insurance, and retirement) — details available from the employer
- Typical work environment: general office; occasional standing/walking for tours and events
- Typical schedule: weekdays with some evening and weekend events during recruitment cycles
- Confidential Client operates under equal-opportunity hiring practices
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range