Admissions Counselor
The Admissions Counselor at Confidential Client is responsible for managing front-line communications related to admissions, including application processing, student interviews, and financial aid guidance. This role involves conducting information sessions and campus tours, assessing customer service quality, and supporting recruitment events, requiring strong interpersonal and communication skills in a dynamic, on-site university environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin (Higher Education).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
You will serve as a front‑line admissions professional for a confidential client in higher education. In this full‑time role you will handle inquiries across phone, email and in‑person channels; present information sessions and campus tours; conduct interviews; assist with application review and enrollment processes; and support event and visit programming. The role requires strong customer‑service orientation and occasional evening/weekend availability during recruitment cycles.
Key Responsibilities
- Monitor and respond to inquiries via telephone, email and social channels in a timely, professional manner.
- Provide prospective students and families with application status, general information, program details, and next steps.
- Conduct interviews with prospective freshmen, transfer and waitlisted applicants and provide evaluative feedback to support admission decisions when needed.
- Present daily information sessions for visitors and lead or support campus tours.
- Assist with application processing, data entry, text comments, and other background admissions operations.
- Compile reports related to visit programs and customer contacts; evaluate and recommend customer service improvements.
- Support event logistics: classroom visits, open houses, scheduling and on‑campus recruitment programming.
- Work some evenings and Saturdays as required for tours, open houses, and recruitment events.
Required Qualifications
- Bachelor’s degree required.
- 1–2 years experience in customer service and/or student services (advanced degree may substitute for experience).
- Strong interpersonal skills and the ability to work with diverse constituencies.
- Excellent verbal and written communication and public‑presentation skills.
- Ability to analyze visitor/applicant needs and recommend appropriate solutions.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
Preferred Qualifications
- Experience with student information or CRM/databases used in admissions or enrollment management.
Compensation & Benefits
- Salary range: $36,900 — $41,000 per year.
- Exempt, full‑time role with a comprehensive benefits package (medical, prescription, vision, dental, life insurance and retirement plan). Specific plan details provided by the confidential client.
Work Environment & Schedule
- Primarily office/campus‑based in South Orange, NJ.
- Regular daytime schedule with expected occasional evenings and weekend events during recruitment cycles.
- General office environment; reasonable accommodations available upon request.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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