Admin Specialist
The Admin Specialist at Confidential Client serves as a subject matter authority in administrative functions, managing budgets, coordinating projects, and overseeing departmental information systems. This role involves complex data analysis, customer service leadership, policy interpretation, and staff coaching to support clinic operations effectively. The position requires strong organizational, communication, and problem-solving skills to enhance administrative efficiency and service quality within the healthcare setting.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is seeking an organized, detail-oriented Admin Specialist to support a busy clinic team in Chapel Hill, NC. This onsite, full-time role is the subject-matter administrative contact for the department and performs advanced clerical and administrative functions including financial tracking, reporting, project coordination, and customer-facing issue resolution.
Key Responsibilities
- Assist in developing budgets, monitor expenditures, and reconcile financial statements; investigate discrepancies and initiate corrective actions.
- Prepare and maintain complex databases, reports, charts, graphs, and spreadsheets on a regular schedule.
- Coordinate and complete special projects independently or with other groups.
- Manage departmental information systems and learn/master scheduling or clinical systems as needed.
- Compose formal correspondence and documentation for internal and external stakeholders.
- Serve as the primary point of contact for complex customer service and administrative issues; interpret and communicate policies/procedures.
- Provide guidance, coaching, and direction to lower-level staff; assist with initial screening and interviewing of entry-level candidates when needed.
- Investigate patient/provider complaints and prepare reports including root-cause analysis and service recovery steps.
Minimum Qualifications
- High school diploma or GED required. Higher education may substitute as follows:
- Bachelor’s degree — no prior clerical/administrative experience required.
- Associate’s degree — one (1) year of clerical/administrative experience required.
- If no degree, two (2) years of clerical or administrative experience required.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and experience preparing reports and spreadsheets.
- Strong customer service orientation, problem-solving skills, and ability to interpret and apply policies.
- Demonstrated ability to manage confidential information and work independently.
Preferred Skills
- Prior experience in healthcare administration or clinic operations.
- Experience with budget tracking and financial reconciliation.
- Strong written communication and experience composing formal correspondence.
- Demonstrated coaching, conflict resolution, and process-improvement capabilities.
Job Details
- Employment type: Full Time (40 hours/week)
- Work assignment: Onsite — Chapel Hill, NC
- Work schedule: Day shift
- Exempt from overtime: No (non-exempt)
- Hiring range / Salary: $19.12 - $27.17 per hour (hourly hiring range; offers depend on experience and internal equity)
- Licensure/Certification: None required
Why Apply
- Join a team-focused environment where your administrative expertise supports high-quality patient care and clinic operations.
- Competitive hourly range with access to benefits through the client’s employee programs.
- Opportunities to develop reporting, project coordination, and leadership skills in a clinical setting.
Compliance & Accommodations
Confidential Client and Careertakes are committed to fair hiring practices. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. Reasonable accommodations are available for applicants and employees with disabilities during the application and interview process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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