About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

The Accounts Receivable (AR) Support Specialist provides front-line service and support to internal and external customers, helping improve response times and enabling AR specialists to focus on collections. This is an entry-level AR role with career growth potential within a confidential client in the Accounting & Finance industry.

• Demonstrate knowledge of varied account types including strategic, national, professional, government, and fleet accounts
• Manage incoming phone calls, chat, and email (cases) and meet daily productivity goals
• Process and release credit holds after receipt of funds or customer payment commitments
• Resolve customer claims and disputed items promptly and professionally
• Process credit applications, contact references, and set credit limits within delegated authority
• Perform basic account reconciliation related to orders, delivery notices, and cash applications
• Support AR cleanup projects (offsets, write-offs, refunds) and provide process improvement feedback
• Participate in continuous improvement projects and escalate issues beyond scope to leadership

---

Who You Are / Qualifications

To succeed in this role you bring a blend of customer service, basic accounting knowledge, and the ability to work in a remote, team-oriented environment.

• Associates or bachelor’s degree in business-related field preferred, or equivalent experience
• 2+ years’ experience in credit & collections or customer-facing roles preferred
• Understanding of basic accounting and bookkeeping procedures
• Proficient in Microsoft Excel, Word, Outlook and common business systems
• Strong decision-making and problem-solving skills
• Excellent verbal and written communication across all management levels
• Able to work independently and as part of a distributed team
• Comfortable handling difficult or confrontational customer situations with professionalism
• Strong interpersonal skills: rapport-building, listening, and effective questioning
• Adaptable to change and focused on delivering consistent results

---

Compensation & Benefits

• Compensation range (good faith estimate): $20.25 - $27.00 per hour.
• Actual pay is based on factors such as geographic location, relevant experience, industry knowledge, education, and shift differential (if applicable).
• Confidential client offers health and wellness benefits and other standard employee programs (details provided during the hiring process).

---

Work Hours & Location

• Remote position; requires working Eastern Time Zone hours.
• Applicant location requirement: United States-based candidates eligible to work for a US employer.
• This role is full-time.

---

Physical Demands & Work Environment

• Primarily a sedentary, remote office role: frequent sitting, speaking, and hearing.
• Occasional standing, walking, reaching, and lifting up to 10 pounds (occasional up to 25 pounds).
• Vision requirements include close and distance vision and ability to adjust focus.
• Reasonable accommodations will be provided as needed to enable individuals with disabilities to perform essential job functions.

---

Other Important Details

• This position does not have supervisory responsibilities.
• No certifications or licenses are required.
• Confidential client is an equal opportunity employer and complies with applicable federal, state, and local laws.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.