About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a company in the Waste Management & Environmental Services industry (Accounting & Finance team).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

The Accounts Receivable Specialist (Confidential Client) is a customer-facing accounting role focused on managing past-due accounts, resolving billing inquiries, and maintaining positive customer relationships. This is an on-site position in Clifton Park, NY. Hiring range: $19.50 - $22.00 per hour (based on experience).

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What You’ll Do

• Implements collection processes for past-due accounts using multiple internal systems.
• Document all internal and external communications to maintain accurate account records.
• Assess account details to determine the best resolution while retaining the customer.
• Manage a portfolio of customers through phone, email, fax, and customer portals regarding balances and billing.
• Engage in active listening, confirm or clarify information, and explain solutions clearly to customers.
• Liaise with internal teams to mitigate credit risk and resolve account issues.
• Follow departmental policies to provide consistent customer experiences.
• Participate in training and development to expand product and platform knowledge.
• Perform other duties that support the department’s goals and company core values.

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Career Levels & Growth

Entry Level

• 0–2 years of accounting or related experience.
• Able to identify account types, billing processes and navigate multiple systems.
• Manage a portfolio for one line of business; basic Excel competence.
• Associate degree in accounting/finance or equivalent experience.

Intermediate Level

• 2–4 years of experience.
• Competent in unapplied cash process, bankruptcy basics, and resume services/billing on delinquent accounts.
• Manage portfolios for two lines of business; advanced Excel skills.
• Bachelor’s degree in accounting/finance preferred.

Senior Level

• 3–5 years of accounting/billing experience.
• Cross-train across lines of business; process adjustments/credit requests within delegated limits.
• Proficient reading credit reports (D&B, Experian); mentor junior staff and lead training.
• Strong analytical and presentation skills; Bachelor’s degree preferred.

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Qualifications

• Associate’s degree in accounting/finance or equivalent experience; Bachelor’s preferred for higher levels.
• 0–5 years accounting, billing, collections, or related experience (level dependent).
• Proficiency with Microsoft Office; intermediate Excel skills.
• Excellent verbal, written, analytical and presentation skills.
• Ability to work under pressure and meet deadlines.
• Legally authorized to work in the United States.
• Ability to work on-site in Clifton Park, NY.

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Compensation & Benefits

• Hiring range: $19.50 - $22.00 per hour (based on experience).
• Career development opportunities with defined entry → intermediate → senior paths.
• On-the-job training and professional development.

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Skills & Tools

• Accounts receivable / collections processes
• Customer service & dispute resolution
• Microsoft Office (Excel proficiency)
• CRM and billing systems (multiple-platform navigation)
• Strong documentation and communication skills

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.