Accounts Receivable Associate
The Accounts Receivable Associate is responsible for managing and resolving shipping and billing discrepancies, processing high volumes of resolution cases, and supporting accurate financial records. This entry-level role requires strong analytical skills, proficiency in Excel and ERP systems, and effective collaboration with cross-functional teams to ensure customer accounts align with company policies. The position offers hybrid work flexibility following an initial onsite training period and opportunities for career growth within accounting and finance.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
The Accounts Receivable Associate will support accurate customer account balances by investigating and resolving shipping and billing discrepancies, managing claim resolutions, and assisting accounts receivable activities. This is an entry-level, contract position with strong potential for internal mobility for candidates who perform well.
- Manage and process issue requests related to shipping, billing, and data entry discrepancies from customers, sales teams, branches, and internal departments.
- Process an average of 25+ resolution cases per day with strong accuracy and timely follow-up.
- Identify claim trends and escalate systemic concerns to team leads.
- Perform root-cause analysis on billing and shipping errors and notify stakeholders.
- Evaluate shortage disputes using shipment weight and other data; issue denials when appropriate.
- Analyze billing complaints and resolve discrepancies per company policy.
- Initiate credits or product replacements within authorization limits and document approvals.
- Communicate credit denials and resolution outcomes professionally to customers and internal teams.
- Obtain and verify proof-of-delivery documents by coordinating with carriers.
- Support AR activities including aging report review, reconciliations, and deduction analysis.
- Participate in special projects and continuous improvement initiatives for the accounting/finance function.
Qualifications & Essential Skills
- Bachelor’s degree in Accounting, Finance, or a closely related field (or equivalent experience).
- Foundational knowledge of accounting and accounts receivable processes.
- Ability to process a high volume of cases (25+ / day) accurately.
- Strong Excel skills (VLOOKUP, pivot tables) and proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to read and interpret aging reports, perform reconciliations, and analyze deductions.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Clear written and verbal communication for customer and internal interactions.
- Comfortable collaborating with cross-functional teams and managing multiple priorities in a fast-paced environment.
Preferred & Additional Skills
- Prior internship or experience in accounting, finance, or accounts receivable preferred.
- Familiarity with Oracle or similar ERP systems is a plus.
- Experience with cash application, collections, or deduction management helpful.
- Strong organizational skills and ability to prioritize to meet deadlines.
- Motivation to learn quickly and interest in long-term growth within accounting and finance.
Work Environment & Schedule
- Start with an intensive onsite training period (typically ~2 weeks).
- After training, hybrid schedule: work from home 4 days/week and onsite 1 day/week (team-determined onsite day).
- Fast-paced, detail-oriented atmosphere using Excel, Microsoft Office, and Oracle (or similar systems).
- Contract-to-hire potential depending on performance and client needs.
Compensation & Benefits
- Pay range: $20.00 - $23.00 per hour (final offer depends on qualifications, experience, and other job-related factors).
- If eligible, temporary-role benefits may include:
- Medical, dental & vision
- 401(k) Retirement Plan (pre-tax & Roth options)
- Voluntary life & AD&D; short- and long-term disability
- Health Savings Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off / leave (PTO, vacation, sick leave)
Job Type & Location
- Employment type: Contract (Full-time)
- Location: Menomonee Falls, WI (hybrid after training)
- Application deadline (anticipated): Sep 4, 2026
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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