Account Manager (Greater Tampa Bay Area)
The Account Manager at Confidential Client is responsible for managing and growing existing customer accounts within the transportation and logistics sector. This role focuses on ensuring successful freight movement, proactive communication, problem resolution, and expanding account relationships, offering significant career growth and performance-based compensation opportunities.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales — Transportation & Logistics.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Confidential Client is hiring Account Managers to support a growing portfolio of customers and freight operations in the Tampa, FL area. This is an operational account-management role (not a traditional cold-sales IC). Account Managers ensure freight moves on time, maintain strong customer communication, solve issues before they escalate, and help grow accounts secured by the sales team.
This role is suitable for:
- Entry-level candidates with strong learning ability and drive (Account Manager I)
- Candidates with freight brokerage, logistics, or account-management experience (Account Manager II)
Compensation & Levels
- Account Manager I – $50,000 Base + 6% Commission
- Account Manager II – $60,000 Base + 6% Commission
Commission is tied to the accounts you manage, providing meaningful upside as your book of business grows.
What You’ll Do
- Manage day-to-day execution and service for assigned customer accounts
- Serve as the operational point of contact for customers and internal teams
- Coordinate with Carrier Sales and operations to secure and service freight
- Monitor pickups, deliveries, appointments, tracking, and shipment milestones
- Communicate proactively about delays, changes, recoveries, and service issues
- Troubleshoot and resolve problems quickly in a high-volume, time-sensitive environment
- Maintain accurate shipment records and account documentation in company systems
- Protect customer scorecards and service metrics to preserve long-term relationships
- Identify expansion opportunities within existing accounts through exceptional service
- Take on larger and more complex accounts as experience and performance increase
Who We’re Looking For
We seek competitive, organized, accountable professionals who want rapid responsibility and earning potential. The ideal candidate:
- Has a bachelor’s degree or equivalent professional experience
- Is early in their career seeking upward mobility, or has relevant logistics/account experience and is ready for larger accounts
- Communicates clearly and professionally with customers and colleagues
- Prioritizes multiple urgent tasks without losing attention to detail
- Thrives in a fast-paced environment where priorities may shift
- Takes ownership of problems and drives solutions
- Is motivated by measurable performance and compensation tied to results
- Wants to build a long-term career in transportation & logistics operations
Previous freight brokerage or transportation experience is not required for Account Manager I. Relevant experience will be considered for AM II placement.
Career Growth
This position has clear upside: successful Account Managers can progress from AM I → AM II → senior account management, major-account leadership, sales, or broader operations leadership. Because compensation includes commission, growing your responsibilities directly increases earnings.
Key Skills & Tools
- Strong communication and customer-service focus
- Ability to multitask and manage time under pressure
- Attention to detail and accuracy with shipment documentation
- Problem-solving mindset and ownership of outcomes
- Comfortable coordinating across sales, carrier, and operations teams
- Familiarity with TMS or shipment-tracking systems is a plus (but not required for AM I)
Employment Type & Location
- Employment Type: Full-Time
- Location: Tampa, FL (Greater Tampa Bay Area)
- Compensation: $50,000 – $60,000 base + commission (6%)
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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