About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Transportation & Logistics.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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About the Role

Confidential Client is hiring Account Managers to support a growing portfolio of customers and freight operations in Mundelein, IL. This is a client-facing operational role (not a traditional quota-driven individual sales role). Account Managers take responsibility for day-to-day execution of assigned accounts—ensuring freight moves as planned, customers receive timely and accurate communications, issues are resolved quickly, and accounts expand through strong service.

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Compensation & Levels

• Account Manager I — $50,000 base + 6% commission. Entry-level; freight-brokerage experience not required.
• Account Manager II — $60,000 base + 6% commission. For candidates with relevant freight, logistics, or account-management experience.
• Commission is tied to the accounts you manage, giving meaningful upside as your book of business grows.

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What You’ll Do

• Manage the daily execution and service of assigned customer accounts.
• Serve as the operational point of contact for customers and internal teams.
• Coordinate with carrier sales and operations to ensure freight is covered and serviced.
• Monitor pickups, deliveries, appointments, tracking, and other shipment milestones.
• Communicate proactively with customers about delays, changes, recoveries, and service issues.
• Identify and solve problems quickly in a high-volume, time-sensitive environment.
• Maintain accurate shipment and account documentation in company systems.
• Protect customer scorecards and service metrics to preserve long-term relationships.
• Identify opportunities to expand existing accounts through excellent execution and service.
• Take on larger and more complex accounts as performance and experience grow.

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Who We’re Looking For

We seek competitive, organized, accountable professionals who want responsibility and direct earning upside.

• Bachelor’s degree or equivalent professional experience preferred.
• Early-career candidates seeking rapid upward mobility, or experienced candidates with freight/logistics/account-management experience ready to manage larger books of business.
• Clear, professional communicator with customers and teammates.
• Strong prioritization and attention to detail under changing priorities.
• Problem-solver who takes ownership rather than waiting for direction.
• Motivated by measurable performance and compensation tied to results.
• Ambitious about building a career in Transportation & Logistics.

Previous freight brokerage or transportation experience is not required for Account Manager I; relevant experience will be considered when placing candidates at AM I vs AM II.

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Career Growth

This role is structured for growth. Strong performers can scale into larger accounts, senior account management, major-account leadership, sales, or broader operational leadership. Commission on managed accounts creates a direct path to increased earnings as responsibility grows.

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Keywords & Skills (for search & matching)

• Account Manager — Transportation & Logistics
• Freight brokerage operations
• Logistics account management
• Customer-facing operations
• Shipment tracking & exception management

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.