About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Print Production & Marketing Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring an Account Manager to serve as the primary point of contact for assigned multi-unit restaurant and retail accounts. This role blends client-facing relationship management, detailed project coordination, and working knowledge of print production, logistics, and supporting technology. This is an entry- to mid-level, full-time position based in Kansas City, MO.

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What You’ll Do

Confidential Client’s Account Managers are responsible for the successful, on-time delivery of print and digital programs across multiple locations. Typical responsibilities include:

• Act as the day-to-day contact for assigned national, multi-location accounts to drive satisfaction and retention
• Manage end-to-end execution of printed and digital products—from data intake through final delivery
• Organize and validate program details to ensure consistent brand deployment across locations
• Build trusted stakeholder relationships through proactive, clear communication
• Coordinate cross-functionally with estimating, software, prepress, pressroom, bindery, warehouse, and shipping teams
• Lead internal project planning and keep all teams aligned to schedules and client expectations
• Perform multi-stage quality control: proof reviews, production approvals, and data accuracy checks
• Prepare and verify invoicing for chargeable products and services
• Follow established workflows and provide clear instructions to internal teams to keep projects moving
• Maintain a responsive, client-focused approach to communications

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What You Bring

• Bachelor’s degree preferred
• Strong computer proficiency, including Excel, Outlook, Word, and Adobe Acrobat/Adobe Professional
• Prior customer service or account management experience preferred
• Excellent written and verbal communication skills
• Strong attention to detail and ability to analyze and resolve issues efficiently
• Comfortable learning and explaining proprietary software solutions
• Ability to manage multiple projects in a fast-paced, deadline-driven environment

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Work Environment

• Full-time role
• In-office attendance expected initially for training; potential for long-term hybrid flexibility
• Office located in Kansas City, MO (64131)

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Benefits & Perks

• 401(k) with company match
• Health, dental, and vision insurance
• Health Savings Account (HSA)
• Life and disability insurance
• Paid time off

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Why Confidential Client

Confidential Client combines the complexity of big-brand programs with dependable, hands-on execution. You’ll join a collaborative team focused on fast problem-solving, high quality, and enjoyable teamwork while supporting recognizable multi-location brands.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.