About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Consultancy.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role Overview

Confidential Client is hiring an entry-level Account Manager to join a structured 24-month development program in Grand Rapids, MI. This accelerated program is designed for high-potential new graduates who want hands-on, customer-facing experience in supply chain and logistics consulting. You will rotate through cross-functional teams, receive mentorship and training, and transition to owning customer accounts within the program timeline.

This is a hybrid role: you will work on-site four days per week with the flexibility to work remotely one day per week.

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What You’ll Do

• Develop broad supply chain knowledge (modes, capacity, pricing, service, customer operations) through structured training and real-time problem solving.
• Build and maintain trust-based relationships with a portfolio of customers; understand their business priorities and solve operational challenges.
• Own shipment execution end-to-end — planning through delivery — using data and AI-enabled tools to anticipate risk and deliver reliable outcomes.
• Leverage analytics and technology to identify trends, uncover root causes, and turn insights into service, cost, and reliability improvements.
• Participate in customer business reviews and planning sessions; collaborate with experienced Account Managers and progressively take ownership of growth opportunities.
• Rotate through sales, pricing, operations, and capacity teams to develop cross-functional knowledge and internal networks.
• Proactively identify process improvements, remove operational friction, and implement best practices.
• Perform other duties as assigned according to team and location requirements.

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Qualifications

Required

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
• Demonstrated ability to use customer perspective to guide decisions and actions.

Preferred

• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Comfortable using tools to evaluate and recommend solutions.
• Excellent communication and interpersonal skills to build rapport across customers and internal teams.
• Leadership or teamwork experience from internships, projects, or student organizations.
• Commitment to contributing to a diverse and inclusive workplace.

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Compensation & Schedule

• Pay range for this location: $17.31 - $36.04 per hour.
  • The range reflects the minimum and maximum base pay for this location. Individual pay will be determined by skills, experience, and relevant education or training. This range reflects base pay only and does not include variable compensation.
• Hybrid schedule: on-site four days per week with one day remote.

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Benefits

Confidential Client provides a competitive benefits package supporting health, wealth, and personal wellbeing, including:

• Multiple medical plans, prescription coverage, and enhanced fertility benefits.
• Flexible Spending Accounts and Health Savings Account with employer contribution.
• Dental and vision; basic and supplemental life insurance.
• Short- and long-term disability.
• Paid observed holidays and floating holidays for eligible employees.
• Flexible Time Off (FTO) for U.S. salaried employees; Paid Time Off (PTO) for other employees.
• Paid parental leave and paid volunteer time.
• Charitable giving match, 401(k) with employer match, and Employee Stock Purchase Plan.
• Career development, networking, and team-building opportunities.

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What We Value

Confidential Client encourages a diverse and inclusive workplace. If this role excites you but you don’t meet every preferred qualification, you are encouraged to apply — you may be an excellent fit.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.