Account Manager
The Account Manager at Confidential Client is responsible for managing sales relationships within Premier Account teams, delivering innovative IT and cloud-based solutions to top partners. This role focuses on providing exceptional customer service throughout the sales lifecycle, cultivating strong partner relationships, and collaborating across teams to drive business growth and increase market share.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring an Account Manager to support Premier Accounts in an IT channel environment. This is an entry-level, customer-facing sales role focused on delivering exceptional service through the full "quote-to-order" sales lifecycle.
- Manage assigned Premier Accounts and respond to a high volume of partner email requests
- Provide accurate product recommendations, create quotes, and handle order processing
- Act as the primary partner contact to build and maintain strong reseller relationships
- Coordinate with purchasing, vendor partner teams, and order-entry teams to resolve issues
- Communicate Confidential Client’s value proposition to retain and expand account footprint
- Serve as liaison between vendor partners and channel resellers to grow business and market share
- Operate within SLA and KPI requirements to meet partner expectations
- Identify upsell opportunities (multi-year agreements, extended maintenance, cross-sell)
- Maintain accurate pipeline and forecasting information
What We’re Looking For
This role is open to entry-level candidates; the client provides on-the-job training and expects an entrepreneurial, service-first mindset.
- Entry-level — no prior industry experience required
- Strong communication and interpersonal skills
- Excellent customer service and consultative selling techniques
- Ability to manage time, prioritize workloads, and handle a high volume of requests
- Familiarity with pipeline and forecasting methodology
- Comfortable using CRM tools and Microsoft Office applications
- Bachelor’s degree preferred
- Authorized to work in the U.S.
Compensation & Benefits
- Estimated base: $71,777 per year (estimated)
- Competitive benefits package and opportunities for professional growth
- Supportive, family-friendly culture with flexible work environment (as applicable)
About the Client
Confidential Client is an IT channel company providing distribution and cloud technology solutions through multiple operating segments. The company helps resellers, value-added resellers (VARs), consultants and systems integrators deliver software and hardware solutions, and it offers cloud adoption, migration and enablement services. The organization values a "make-it-happen" culture where creativity, hard work and professional growth are supported.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range