About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Role overview

Confidential Client is seeking an entry-level Account Coordinator to join the Customer Success team in Phoenix, AZ. This is a full-time, onsite role supporting account teams to deliver integrated marketing and customer service for automotive clients. The Account Coordinator will help prepare client materials, track deliverables, document meetings, maintain client portals, and assist with production and compliance tasks.

---

What You’ll Do

• Attain working knowledge of account management processes, integrated marketing strategies, and the proprietary Apollo® platform
• Assist with preparation of Customer Success documents such as meeting agendas, reporting decks, and client communications
• Participate in and document client meeting discussions and conference calls
• Maintain ongoing communication with Account Teams about deliverables and work-in-progress
• Troubleshoot production issues and escalate as needed
• Update and maintain clients’ consumer portals
• Learn and apply manufacturer compliance and co-op requirements
• Support Account Management with ad-hoc tasks and proactively work ahead on deliverables

---

Additional responsibilities

• Learn client accounts and target markets to add measurable value
• Continuously build knowledge of the automotive industry and integrated marketing channels (digital + traditional)
• Communicate proactively and professionally with colleagues and clients
• Seek opportunities to improve client/agency relationships and campaign outcomes

---

What we’re looking for

• Bachelor’s degree in Marketing, Advertising, Communications, or related field
• 0–2 years professional experience (entry-level candidates encouraged)
• Automotive agency, in-house dealership marketing, or customer service experience preferred
• Proficient in Microsoft Office
• Exceptional written and verbal communication skills
• Extremely organized, detail-oriented, and a critical thinker
• Ability to establish priorities, own projects, and perform under pressure
• Flexible and adaptable in a fast-paced environment
• Must reside within daily commuting distance of the Phoenix office

---

Compensation & benefits

This entry-level position offers competitive compensation starting at $48,000+ annually, commensurate with experience. Benefit offerings may include medical, dental, vision, 401(k) with matching, paid vacation, wellness programs, and more. Exact benefits and final compensation will be provided by the Confidential Client during the hiring process.

---

Additional notes

• This is an onsite role based in Phoenix, AZ; candidates must be able to commute daily to the office.
• Employment offers are subject to identity and employment eligibility verification.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.