Account Coordinator | Phoenix
The Account Coordinator supports the Customer Success Team by managing client communications, coordinating deliverables, and assisting with integrated marketing strategies within the automotive industry. This entry-level, on-site role requires strong organizational and communication skills to ensure timely, high-quality service and collaboration with account directors and production teams. The position offers an opportunity to develop industry knowledge and contribute to client success through proactive problem-solving and detailed project management.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services (Automotive Marketing).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This is an entry-level, full-time, onsite Account Coordinator role supporting the Customer Success / Account Management function for a Confidential Client operating in the automotive marketing space. You will partner with Regional Account Directors (RADs), Production, and Onboarding teams to help deliver integrated marketing programs and excellent client service.
- Assist with preparation of Customer Success materials — meeting agendas, reporting decks, and client communications
- Participate in and document client meetings and conference calls
- Track and communicate deliverable status and work-in-progress with account teams using internal processes
- Triage and help resolve client questions; escalate issues when needed
- Help identify and solve production issues and errors
- Update and maintain client consumer portals and campaign deliverables
- Learn and follow manufacturer compliance and co-op requirements where applicable
- Work proactively to complete deliverables ahead of deadlines; practice “what you know in advance, do in advance”
Additional Responsibilities
- Develop and maintain working knowledge of client accounts and their target markets
- Grow your understanding of automotive industry trends, company products/services, and integrated marketing strategies
- Communicate proactively, professionally, and efficiently with clients and internal teams
- Continually look for ways to add value to client/agency relationships
Ideal Candidate
The ideal candidate understands integrated marketing (digital + traditional), is deadline-oriented, and contributes proactively to team goals. Automotive marketing or dealership experience is a plus but not required.
Requirements
- Bachelor’s degree in Marketing, Advertising, Communications, or a related field
- 0–2 years of professional experience (entry-level welcome)
- Preferred: experience in automotive agency, in-house dealership marketing, or customer service
- Proficient with Microsoft Office (Excel, Word, PowerPoint)
- Extremely organized, detail-oriented, and able to prioritize effectively
- Strong written and verbal communication skills; able to write, listen, and articulate clearly and professionally
- Critical thinker who takes ownership of projects and follows through under pressure
- Comfortable working in a fast-paced, changing environment
Compensation & Benefits
This entry-level position offers competitive compensation, starting at $48,000+ annually, commensurate with experience. Benefits may include medical, dental, vision, 401(k) matching, paid time off, wellness programs, and other standard offerings.
About the Confidential Client
Confidential Client is a full-service marketing agency focused on the automotive industry, delivering integrated marketing solutions and a proprietary technology platform that helps dealerships and OEMs reach and engage consumers across channels. The organization values creativity, teamwork, and measurable client outcomes.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind.
To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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